Reference

Terms and Conditions That Govern Your mt996 Account

These terms set out what you agree to when you open and use your mt996 account, including how deposits through DANA, OVO, and GoPay are handled, what you can access, and the rules that apply to every session.

Account eligibility rulesDANA, OVO, GoPay deposit termsWithdrawal conditionsAccount suspension policyJurisdiction-dependent access
mt996 Terms and Conditions That Govern Your mt996 Account
HOW WE OPERATE

Account Security, Data and Your Rights Under These Terms

We handle your account data in line with the obligations set out in these terms. That covers how we store your registration details, how we verify your identity before releasing withdrawals, and how we manage session records. Players in Bandar Lampung and across Indonesia can request a copy of the data we hold by contacting support with their account ID. If you want to close your account or dispute a transaction, the process starts through the same support channels listed on this page.

Identity Verification

Before we process a withdrawal to your DANA, OVO, or GoPay wallet, we verify your account identity. This step protects your wallet and prevents unauthorised payouts.

Session and Transaction Records

We retain records of your deposits, game sessions, and withdrawal requests for as long as required by these terms and applicable law in supported regions.

Account Access Controls

Your account is protected by login credentials and, where available, OTP verification. You are responsible for keeping your login details secure and not sharing access.

Requesting Changes or Closure

To update your registered wallet, request data we hold on you, or close your account, contact our support team via live chat or email with your account reference ready.

TERMS CONTACT

How to Reach Us About These Terms

If you have a question about how a specific term applies to your account, or you believe a rule has been applied incorrectly to your deposit or withdrawal, our support team can help. Reach out through any of the channels below and reference your account ID so we can pull up your case directly.

Live Chat Open the chat widget from your account dashboard. Describe your terms query and share your account ID so we can review the specific transaction or rule applied.
Email Support Send a detailed message to our support address. Include your registered e-wallet — DANA, OVO, or GoPay — and the transaction reference for faster handling.
Account Help Centre Log in and visit the Help section under account settings. Submitted requests are tracked there, and you can follow the status of any terms-related dispute.

Your Questions About mt996 Terms Answered

These are the questions we hear most often about how our terms apply to accounts, payments, and access. If your question is not covered here, reach out via live chat with your account ID.

Yes. Every transaction through DANA, OVO, or GoPay on your mt996 account is governed by these terms alongside the wallet provider's own rules. Both sets of conditions apply.

We publish the current version on this page. Continued use of your account after a change is posted means you accept the updated terms. Check this page when you see a notice in your account.

Contact our support team via live chat or email with your account ID and the relevant transaction reference. We will review the case and respond with the applicable rule.

Send a request through our email support channel with your registered account ID. We will confirm what data we hold and provide it in line with these terms and applicable law.

Access depends on local law and is available only where local law permits in your region. These terms apply only to accounts opened and used in eligible areas.

Your account identity must be verified before any withdrawal is released to your DANA, OVO, or GoPay wallet. Requests from unverified accounts are held until verification is complete.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.